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Help AI & automation AI triage

AI triage

Structured labels on incoming mail, available in search.

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Triage adds category, priority, whether a reply is needed, whether a person should handle it, and a suggested action. The reader shows this in a compact disclosure. It does not replace the message.

Search operators: needs:reply, priority:high, category:billing, human:required, security:quarantined. The same operators work in MCP search_emails. Quarantined results do not include body text.